Whether it is the initial setup of your Netgear extender, enabling any feature on it, or updating its firmware, all of this can be done via the Netgear WiFi extender app. The app named Nighthawk app is available on Android as well as iOS devices. You can easily download it on your smartphone via the application store, log in to it and then manage your Netgear wireless range extender. You can control the entire home network at your fingertips using the Nighthawk app.
Now, it may happen at times that you are experiencing issues in accessing the app. Maybe the app is not opening up or keeps on crashing after launching. If the same is happening to you as well, then walking through the tips given in this blog will be helpful to you.
How to Get Netgear WiFi Extender App Up & Running?
Prior to commencing the troubleshooting hacks to fix Nighthawk app not working issue, go forward and check the internet connection. The smartphone on which the Nighthawk app is installed should be accessing a stable internet signal. Proceed next if fixing the internet did not work.
1. Update the Nighthawk App
Perhaps the Netgear WiFi extender app that you are using is running on the older version which is why it is giving you trouble. The best remedy for this is to update the app right away. You can do so by going to the App Store or the Play Store. After the app is updated, see if the issue has been fixed or not.
2. Clear Cache
At times, some apps on your phone may begin behaving unusually when your phone is filled with cache. Looks like the same has happened now. If your phone has no storage left and you are getting some issues with it like the one you are facing right now, go ahead and clear its cache by accessing the settings. You should also remove the apps running in the background. This will also help in making some space by cleaning your device. Once done see if the Netgear WiFi extender app not working issue has been fixed or not.
3. Uninstall & Reinstall App
After trying the tips mentioned above, if the issue still remains adamant to leave your side then it is time you uninstall the Nighthawk app. Perhaps it is stuck with some serious issue which can be resolved by deleting the app once and reinstalling it. You need to long press on the app and uninstall it. After it is uninstalled, you can go ahead and install it again from the application store of your smartphone. It should be up and running this time.
4. Reboot the Phone
Are you still stuck with the same issue? Try rebooting your smartphone once. Maybe it is troubled by some technical hiccups which are stopping certain apps from opening up. The rebooting process varies from phone to phone. Reboot your phone and try accessing the Netgear extender app now.
5. Restart the Netgear Extender
You can try to reboot your Netgear WiFi extender to fix the issue with your Nighthawk app. Temporary glitches with the extender also can be the reason why it is happening. Power off the extender and remove it from the power socket. After some time plug the device back and turn it on. While you are doing so, we recommend you check the power socket and the power cable. None of these should be damaged. The cable should not be loose. Simply put, the extender should be receiving an adequate power supply. The power fluctuations are yet another reason why you are experiencing the issue under discussion. Fixing it will help in getting rid of the issue.
We are sure that by trying the steps given above, the Netgear WiFi extender app will begin working smoothly for you without any trouble. In case you still are troubled by the same then reach out to our experts. They are always on their toes to help users like you.