Mobile routers have revolutionized the networking world in a different way. They sometimes are also referred to as mobile hotspots. And, when it comes to Nighthawk mobile routers, they are known for offering a marvelous networking speed even outside the house. That is why people who have to move around places consider investing in Netgear mobile hotspots. But, these days, users have reported facing issues while using the Netgear Nighthawk M1 mobile router. One such query went like this:
“I have a Nighthawk M1 RM1100 WiFi router and it has been working fine for the past few months. But, when it manually rebooted it, it went into infinity reboot mode and got stuck. I decided to reboot it again and everything went well. When I inserted the SIM, the device didn’t detect the SIM and started showing the purple mode without yellow/data or text. Before that, I could see the Netgear and circle symbol. The SIM that was not detected worked well on my iPhone. When I reinserted the SIM, the problem reproduced.”
Are you also stuck in a similar situation even after completing the Netgear Nighthawk setup properly? If yes, then this troubleshooting post will act as a one-stop solution for you. Here, we will reveal different ways using which you will be able to fix the problem easily.
Solutions: Netgear Nighthawk M1 Purple
Following are the solutions that must be implemented to fix the complete purple screen issue with your mobile hotspot. But, before you decide to follow them, consider changing the mobile router’s battery. There are chances that it is not functioning properly thereby causing problems. Therefore, changing or charging it can work in your favor. Otherwise, you are always free to take the aid of the hacks listed below:
A. Put the Router to Direct Power
Perhaps, the Netgear Nighthawk M1 keeps purple issue has arisen just because of an inappropriate power source. Therefore, if your mobile hotspot is operating on battery, consider putting it to direct power.
Therefore, take the help of the router’s AC power adapter and connect it to the router using a USB cable. Be very sure that the cable is not damaged and that you’re connecting it properly. Once done, connect the AC power adapter to a wall outlet and turn it on.
Just make sure that you have not connected the mobile router to a non-working power outlet. If you do so, then it will result improper power supply and the issue won’t get resolved.
B. Reboot the Router Properly
Chances are that you did not reboot the router properly due to which you are facing the Netgear Nighthawk M1 keeps purple issue. Maybe your WiFi router did not get enough rest and that is why it has also got stuck in a reboot loop.
So, consider rebooting the router once again. If you have made it work on the removable battery, consider ejecting it out carefully. After that, wait for at least 10 minutes and put it back. Meanwhile, clean the battery and the connector pins to remove dust and dirt.
Just in case your mobile router is operating on direct power, you are suggested to disconnect it from the power outlet and let it rest for the same time frame as mentioned above. After that, check whether the text appears on the purple screen or you’re still getting the issue. If nothing has happened, you can move to the next technique.
C. Try Other Solutions
Reinsert the mobile router’s SIM and see if it works in your favor. Apart from this, you can also try using another SIM card that worked fine on other Nighthawk mobile routers you have.
Clean the SIM contacts using a soft cotton cloth before reinstalling it and see if you are able to see text now or not. Placing the Nighthawk M1 router in a ventilated space can also help you out.
Check if the battery is damaged, swollen, or compromised. In other words, it must not be leaking, or have dents, corrosion, cracks, or rust. If it checks any of these parameters, you are supposed to get it replaced. Furthermore, ensure that you are not using battery in a vehicle parked outdoors. It can cause overheating and hence issues similar to the one in discussion.
In Conclusion
Various reasons work together to cause the Netgear Nighthawk M1 keeps purple issue. Although you will be able to fix the problem with the help of the hacks we’ve mentioned above, still there is a 1% chance of failing. If that case shows up, you are suggested to factory reset the mobile router and set it up once again.