Full Guide to Fix Netgear Parental Controls Not Working Issue

Full Guide to Fix Netgear Parental Controls Not Working Issue

In a world where literally everything has become digitalized, parents are finding it hard to keep a check on what their kids are doing online. Taking this into consideration, Netgear has come up with an amazing feature called parental controls. By enabling this feature on your Nighthawk extender, you can keep tabs on what your kids are watching and restrict them from accessing unauthorized websites. But, at times, users come across the Netgear parental controls not working feature, despite trying to access it via Nighthawk app.

If you are also facing issues with this feature, then worry not. In this post, we have given the reasons behind the issue at hand and what can be done to rectify it. Stick to reading.

Why Netgear Parental Controls Not Working?

  • Faulty Ethernet connection
  • Unstable power supply
  • Impartial Nighthawk extender setup
  • Outdated or corrupted firmware
  • WiFi interference
  • Technical glitches

These were some of the topmost reasons behind the Netgear parental controls not working issue. Now, you can take a quick look at the below-given troubleshooting hacks to put an end to it.

[Fixed] Netgear Parental Controls Not Working

1. Restart the Netgear Extender

As mentioned earlier under the reasons list, technical glitches can cause the Netgear parental controls not working issue. These glitches can be eliminated if you restart your wireless range extender.

Therefore, do the honors by unplugging your extender from its existing power outlet, waiting for some time, and then, plugging the extender back into its socket.

2. Check the Ethernet Connection

If you are still experiencing the Netgear parental controls not working issue, then there might be something wrong with the physical connection between your devices. Perhaps the Ethernet cable connecting them is not damage-free.

Thus, replace the cable with a new one. Apart from this, see to it that your Nighthawk extender is placed within the range of your home router. Doing so will prevent you from becoming a victim of other extender-related issues.

Do you need more extra tips like this? Yes? Well then, contact our technical experts.

3. Verify the Power Supply

Make sure that the power cable with which you have connected your Netgear extender to the wall socket does not have deep cuts. Additionally, the wall outlet should not be damaged. Otherwise, your device won’t be able to receive an uninterrupted power supply.

Now, check if the parental controls feature is working or not. No? Take your attention to the next troubleshooting step then.

4. Keep WiFi Interference Away

You need to be very careful while locating your Netgear extender. The placement of your extender decides how well or how bad it performs. Your wireless range extender should not be kept near Bluetooth speakers, microwave ovens, baby monitors, cordless phones, and other smart home appliances.

Also, maintain a safe distance between your extender and utensils containing a large amount of water as well as concrete walls.

5. Perform Netgear Firmware Update

Updating the firmware of your extender can also help you to troubleshoot the Netgear parental controls not working issue.

In order to perform Netgear firmware update, you need to follow these steps:

  • Set up the hardware of your extender properly.
  • Once done, establish a strong connection between your devices.
  • By that, we are talking about your extender and router.
  • Pull up a web browser on your system [computer or laptop].
  • Visit mywifiext.net.
  • Log in to your extender.
  • You need to put the default login credentials to use for the process.
  • Go to Maintenance.
  • Click the Firmware Update button.

You can use the Nighthawk app to update the firmware of your Netgear range extender.

6. Reset and Reconfigure Extender

In case, you haven’t installed your extender properly, that can also lead to the Netgear parental controls not working issue. Therefore, you need to reconfigure your device. But, before that, resetting it is significant.

Thus, restore your device to its default settings by hitting the reset button. Once done, use any setup method to perform Nighthawk extender setup.

Final Note

This was all about how the Netgear parental controls not working issue can be resolved. In case, the above-mentioned hacks did not help you to troubleshoot the issue at hand, contact our well-versed technical experts. They will surely be able to assist you without taking much of your precious time.

Call Toll Free for Support: 1-844-765-4831

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